MAX Interactive Voice Response (IVR), Arabic/English Text To Speech Engines
  • MAX IVR enables you to divert your calls to Pc based replier to answer your calls , providing the caller with all his\her requirements depending on his\her choice that the caller entered whether by pressing keys or by telling the machine what he\she wants by voice.
  • From one place, attendant lets you efficiently configure and modify all IVR applications using all new thecnology trends including Email, SMS, ASR, TTS and Fax.
  • MAX IVR Studio is a simple single tree driven auto attendant interface that requires no programming skills to use it.
  • Designer can use it to design construct his\her own call flow tree using a simple drag and drop GUI application.
  • Never lose a customer's call again and Increase revenue
  • Minimize errors and Increase Quality of Service (QoS)
  • Update customer Database with caller information
  • Transfer call to Agent
  • Recording a message from caller
  • Send SMS , Fax and Email
  • Ability to run different applications simultaneously
  • Support for any ODBC complaint Database
  • Unmatched connectivity
  • Dynamic menu support
  • Multilingual support
  • Call identification
  • Voice recognition
  • Oopen architecture
  • Scripting support
  • Text-to-speech
  • SMS support
  • Fax support
  • Email support