MAX IVR enables you to divert your calls to Pc based replier to answer your calls , providing the caller with all his\her requirements depending on his\her choice that the caller entered whether by pressing keys or by telling the machine what he\she wants by voice.
From one place, attendant lets you efficiently configure and modify all IVR applications using all new thecnology trends including Email, SMS, ASR, TTS and Fax.
MAX IVR Studio is a simple single tree driven auto attendant interface that requires no programming skills to use it.
Designer can use it to design construct his\her own call flow tree using a simple drag and drop GUI application.
Never lose a customer's call again and Increase revenue
Minimize errors and Increase Quality of Service (QoS)
Update customer Database with caller information
Transfer call to Agent
Recording a message from caller
Send SMS , Fax and Email
Ability to run different applications simultaneously